To accommodate clients’ needs, we have a cancellation policy in place at Rai’s Apostille Services. We understand that situations may arise where clients need to cancel or reschedule their mobile notary appointment. Our goal is to maintain our commitment to providing reliable and timely services to all clients.
- We have a strict no-refund policy in place. We reserve the right to apply credit for a rescheduled appointment of their choice anytime in the future.
- To ensure transparency and clear communication, we require full payment before scheduling a mobile notary appointment, whether online or by phone. Once payment is made, there are no refunds for cancellations.
- We prioritize delivering prompt and dependable service to our clients. However, if a notary is already en route or has arrived at the signing location, and the signing cannot take place due to any circumstances, refunds will not be provided to the cardholder. By proceeding with the payment, clients affirm that they have carefully read and accepted our fees and terms of service.
- Please provide as much notice as possible for appointment changes, so we can accommodate your needs and provide high-quality service to all clients. In addition, to cancel or reschedule a mobile notary appointment, please notify us at least 24 hours in advance.
- Lastly, clients must agree to hold Rai’s Apostille Services, our employees, and contractors harmless for any issues during the notarization process.